Booking Policy

Lash Palette is a safe space, we do not discriminate based on gender, roles, religions, race, sexuality, etc.

All clients with impaired immune systems or who have close contact with high-risk persons should postpone appointments until further notice.

In the event you aren't feeling well or been exposed to anyone with COVID-19 symptoms, we ask that you respectfully reschedule to protect the safety our staff and clientele.

No call/no shows or same day cancellation will be subjected to a 50% charge of service. We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment.

Please arrive at your scheduled appointment time; any lateness over 15 minutes may be subjected to cancellation fee and will need to be rescheduled.

All clients are required to wear a face mask.

Online appointments only, we are unable to take walk-in at this time. Our booking software is available 24/7 - please book at your leisure.

All clients must fill out Covid-19 safety and Lash Consent forms prior to appointment.