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Lash Extensions FAQ
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General

What are eyelash extensions?

Lash extensions are synthetic lashes that are applied to natural lashes. You must have natural lashes for a lash extension to be applied.

What's the lash extension application process like?

It's kind of like going to a spa - very relaxing and you might even fall asleep (many of our clients do!) You'll lay back so we can properly reach your lashes from the correct angle, and your eyes will be closed during the entire process. You won't be able to feel much during the application process - it will just feel like your lashes are being brushed.

Learn more about the full application process in our blog.

How do I prepare for my first lash extension appointment?

Make sure to remove all makeup prior to your appointment so we have a clean slate to work on. Try to avoid coffee and other caffeine before your appointment.

I don't have many natural lashes, can I still get extensions?

Yes, but it depends on the health of your natural lashes. We can work with you to recommend what set is best for your natural lashes. Using a lash serum for a month prior to your lash appointment is recommended.

Am I a candidate for lash extensions?

Yes, if you:

  • have natural healthy lashes that wants natural noticeable enhancement to their lashes with curl, length and volumes
  • have little time to apply makeup
  • have events or occasions to attend

No, if you:

  • have damaged lashes such as gaps, breakage from previous lash extensions. we recommend taking a 3-6 months break and starting a lash serum regimen before you start getting extensions again
  • are currently doing any chemotherapy, its best to wait and let your body heal before getting extensions
  • are nursing right after delivering a new born (congrats on your little one!)
  • are unable to lay still for more than 1-2 hours, its best to avoid this service that may cause discomfort

Are lash extensions safe?

Yes, when applied correctly lash extensions are completely safe and will not cause any irritation during or after your appointment. There is always a rare chance that an allergic reaction to the ingredient (cyanoacrylate) in the adhesive can occur, as with any product used near sensitive areas.

I've had reactions in the past, can I still get extensions?

It depends how severe, how long ago. We can start by doing a natural set (about 65% full) again to see if a reaction will occur.

What set/style should I get?

Based on your natural lashes and preferences & lifestyle, we will design a custom set for you during the consultation.

Can I wear mascara & makeup with my extensions?

It is not recommended that you wear mascara or eyeliner after getting extension (you won't need to anyway). The ingredients in these products can break the bond of the extensions to your natural lashes causing major loss of the extensions. It is best to avoid any oil & glycol based face products and makeup. Daily cleansing of the extensions is required to keep them clean and looking best

How long do the extensions last?

The extensions on your natural lashes will shed after or around 4-6 weeks when properly cared for. It is recommended to get a lash fill every 2-3 weeks to maintain fullness.

Keep in mind your natural lashes do normally shed 1-5 per day - per eye, that's why refills are so important, this also depends on your natural hair growth cycle & client aftercare.

I've had lash extensions before but it didn't last, can I get it again?

This can based on many factors, the most important is the aftercare. Make sure you are cleansing your lashes every single day, avoiding oil based products, cleansing right after you go swimming or working out.

If you would like to try extensions again, we recommend trying a hybrid or volume set as it is multiple lighter weight extensions wrapping around your individual natural lash to create more bond.

Why choose Lash Palette

  • more one-on-one time during consultation
  • custom designed lash set
  • private appointment
  • convenient location
  • support hardworking small businesses
  • comfortable - listen to your own music or podcast during the process; add-on services available (collagen hand mask)

After Appointment

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How do I take care of my lashes after I get them?

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Is redness normal with eyelash extensions?

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How do I know if I am having an allergic reaction?

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Why are my eyelashes falling out?

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When should I come back to have lashes filled in?

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Can I wear makeup on my lashes with extensions on?

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Can I remove my lashes myself? Or does a professional have to remove them?

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Can I change the style like from classic to hybrid or volume if I want to when I get my next fill?

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Lash Lift & Tint

How do I prepare for my first lash extension appointment?

Make sure to remove all makeup prior to your appointment so we have a clean slate to work on. Try to avoid coffee and other caffeine before your appointment.

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I don't have many natural lashes, can I still get a lash lift?

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Am I a candidate for a lash lift?

Yes, if you:

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No, if you:

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Are lash lifts safe?

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Can I wear mascara & makeup with a lash lift?

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How long will the lash lift last?

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How long will the last tint last?

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